Operational Info
Opening Hours
The Printworks is the perfect destination for a day or night out in Manchester City Centre. The centre is open to members of the public from 06.00 a.m. on weekdays and 07.00 a.m. at weekends until the early hours of the morning.
Security
A dedicated in-house security team provides 24-hour security to the public areas of The Printworks. (Please note that security provision inside the tenants premises is controlled by the individual management of those venues).
In addition to our highly visible uniformed officers, CCTV cameras monitor areas of the centre from our Centre Operations Room. Our operations room is linked via radio to Manchester City Centre’s CCTV control room to ensure the safety of visitors to this area of Manchester.
Should you have any concerns during your visit please do not hesitate to speak to a member of our security team or a member of the management team.
Closed Circuit Television (CCTV) – Data protection statement
Images are being recorded within The Printworks for the purposes of preventing and detecting criminal activity, to assist in the maintenance of good standards of Health and Safety and to provide a possible source of information relating to incidents within the Centre.
The system forms an integral part of the Centre.
The Printworks retains the right to refuse admission to the Centre without prior notice.
Terms of Entry
Alcohol
In accordance with Local Authority restrictions alcohol may only be consumed within tenants’ premises or specially designated areas. Customers are not permitted to consume alcohol purchased outside of the venues within The Printworks.
The consumption of alcohol in plastic containers within specially designated areas on the internal street area of The Printworks is permitted under specific restrictions.
The consumption of alcohol in all other areas is strictly prohibited.
Anti-social behaviour
In order to maintain a safe and comfortable environment, The Printworks does not allow any actions or behaviour which may be seen as anti-social.
As such we do not permit:·
- The congregation of large groups of people, intentional loitering or causing a nuisance
- The wearing of motor cycle helmets or hoods
- The use of inappropriate, racist or obscene language which may cause offence or upset to other visitors to the Centre or staff
- The removal of clothing - Appropriate clothing must be worn at all times including within any tenant areas.
Health and safety
For reasons of health and safety the riding of scooters, cycles or wearing of skates is not permitted within the Centre.
Random Searches
The screening of hand-baggage and other items such as parcels or boxes is a measure that helps to deter criminal activity within licensed venues and crowded places. The Printworks operate a random search policy of persons who are carrying such items on their person.
The Printworks reserves the right to refuse admission to anyone who refuses to co-operate with our random screening programme.
Soliciting
Unauthorised selling, leafleting, busking, surveying, filming, political activity, or any other form of commercial or lobbying activity is not permitted within The Printworks without the consent of Centre Management.
Smoking
Since the 1st July 2007 the whole of The Printworks complex has been designated no smoking in line with the implementation of ‘Smoke Free Premises Regulations’. Entry will not be permitted to anyone who attempts to enter the premises with a lit cigarette.
For information on the policy of readmission to premises for those wishing to smoke, please consult with the management of the venue you are visiting.
Access for Disabled Visitors
The Printworks and its tenants strive to ensure that the building and our services encourage disabled visitors and our staff receive ongoing training to ensure we are able to offer any assistance necessary.
Local parking facilities for disabled permit holders are available on Dantzic Street and in specially designated bays in The Printworks / Transport Interchange Car Park.
Parking
The Printworks has several hundred secure off street parking spaces within a less than a mile radius of the centre provided by NCP car parks. This is in addition to some on street parking on the highway.
Discounted parking is available for customers who park in NCP Printworks, part of the Shudehill Transport Interchange, after 5.00 p.m. by using our machines to validate their ticket.
Machines are located on Balloon Lane (next to Old Orleans) and in the Odeon Cinema.
Complaints
Our operations team will be more than happy to listen to and deal with any customer concerns or complaints. All comments will be recorded and written complaints will receive a written response.
For further information on any of the issues list above please contact the Centre Operations Department on 0871 230 5556 (press 0 to be directed to Centre Management Office), e-mail info@theprintworks.com or write to The Printworks, 27 Withy Grove, Manchester. M4 2BS.